urple Properties Buyers Agency (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services, or otherwise interact with us.
1. What Information We Collect
We may collect personal information including, but not limited to:
- Full name
- Email address
- Contact number
- Residential address
- Investment goals and preferences
- Financial information (for assessing property suitability)
- Details about your property search or ownership history
- IP address and website usage data (via cookies and analytics tools)
We only collect personal information that is reasonably necessary to provide our services to you or
to comply with legal obligations.
2. How We Collect Your Information
We may collect your personal information in the following ways:
- Through forms on our website (e.g., enquiry forms, newsletter sign-ups)
- During phone or video consultations
- From emails, text messages or social media messages
- When you engage us for property search, strategy consultation, or auction bidding
- From third parties (with your consent), such as mortgage brokers or solicitors you work with
3. How We Use Your Information
We use your personal information to:
- Provide buyer agency services tailored to your goals
- Assess your needs and preferences for property investment or home buying
- Conduct research and due diligence on suitable properties
- Communicate with you about your property search and related services
- Send you newsletters, market updates, or promotions (only with your consent)
- Improve our website, services, and client experience
- Comply with legal obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
- Licensed real estate agents or property professionals in the course of negotiations
- Mortgage brokers, solicitors, conveyancers, or building inspectors (as required for due
diligence) - Government bodies, regulators, or law enforcement if legally required
We do not sell your personal information to third parties.
5. Storage and Security
We store personal information securely using password-protected systems and industry-standard security practices to protect against loss, misuse, or unauthorized access.
Where information is stored digitally (e.g., cloud platforms), we ensure they are reputable and comply with Australian privacy obligations, even if servers are located offshore.
6. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate, outdated, or incomplete information
To make such a request, please contact us using the details below. We will respond within a reasonable timeframe, typically within 30 days.
7. Cookies and Website Analytics
Our website may use cookies and tracking technologies (such as Google Analytics) to collect information about your interactions, such as pages viewed and time spent. This helps us improve user experience and monitor website performance.
You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices
or content of third-party sites. We encourage you to read their privacy policies before providing
personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The
latest version will always be available on our website with the effective date.
10. Contact Us
For any questions about this Privacy Policy, to access or correct your personal information, or to make a privacy complaint, please contact:
Purple Properties Buyers Agency
Email: info@purpleproperties.com.au
Phone: 0401080663
We take all privacy complaints seriously and will respond promptly.